Shipping policy

At Lumira, we’re committed to delivering every order with care, speed, and transparency. Here’s what you need to know about our shipping process:

Processing Time

Orders are typically processed within 1–3 business days after purchase. Once your order is confirmed, we’ll send you an email with your tracking number and shipping details.

Delivery Time

Standard delivery usually takes 7–10 business days after dispatch. Delivery time may vary slightly depending on your location and local courier services, especially during peak periods or to remote areas.

Shipping Fees

We offer free standard shipping on all orders — no hidden costs or surprises at checkout.

Tracking Your Order

As soon as your parcel is shipped, you’ll receive an email with a tracking link so you can follow its journey from us to your doorstep.

Shipping Address Issues

Please ensure your shipping address is accurate before completing your order. If you spot a mistake, contact us immediately at lumirauk.store@gmail.com — we’ll do our best to update it before dispatch.

Lost, Damaged, or Missing Deliveries

If your parcel is marked as delivered but hasn’t arrived:

Please notify us within a reasonable timeframe. We rely on courier tracking to confirm delivery, so prompt communication is important for resolving any issues.

Need Help?

For any shipping-related questions or delivery concerns, don’t hesitate to contact us at:
lumirauk.store@gmail.com


We’re here to help.

 

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